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MEMORANDUM of UNDERSTANDING

Advancing aged care research and innovation

BESTMED is proud to have signed a Memorandum of Understanding (MOU) with Macquarie University’s Australian Institute of Health Innovation (AIHI). The formalisation of the partnership, opens a new chapter of collaboration and commitment to improving medication management safety in care.

Over the past four years, BESTMED has partnered with the AIHI across three government‑funded Medical Research Future Fund (MRFF) grants, exploring innovative ways to improve medication management and support in aged care settings. These projects have contributed to evidence‑based approaches that aim to reduce medication‑related harm while enhancing outcomes for older Australians.

The new MoU signals a shared commitment to accelerating work that will directly benefit the majority of Australian aged care homes. By combining BESTMED’s digital medication management expertise with AIHI’s world‑leading research in implementation science and medication safety, the partnership aims to translate research into practice at scale, where it can make a meaningful difference to the lives of older Australians.

What the collaboration means for aged care

Through this formalised partnership, BESTMED and AIHI will continue to focus on:

  • Improving medication safety
  • Reducing polypharmacy
  • Enhancing quality of life for older Australians
  • Translating evidence‑based research into real‑world aged care practice

These priorities reflect a shared vision to ensure that innovation and research lead to practical, sustainable improvements in care delivery. 

“For the past four years, BESTMED and AIHI have been working side by side and today’s signing marks the next step in growing that partnership,” said BESTMED CEO Phil Offer.
 
“Together, we have a real opportunity to bring AIHI’s world leading research in implementation science and medication safety into practice, directly benefiting the majority of Australian aged care homes,” said Phil.

Through three research grants totalling more than A$6 million, BESTMED and AIHI have already collaborated with partners across the sector to sustainably improve medication safety. The MoU reinforces their shared intent to accelerate this work and bring AIHI’s world‑leading research in medication safety into everyday aged care practice.

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